Frustrations abound in the world of IT, and to be successful in this industry you must have a high tolerance or a bit of love/hate for it.
My old manager loved to remind us that if you do not …

Several years ago, I suffered a plague of my own creation. We had pampered the employee base with such great service, they had taken our exceptional service level as the new base, or minimum, level of support. …

I feel the same way, as several of my peers that I spoke with, in that we do not “get” the Microsoft and Seinfeld Vista advertising campaign. If consumers do not understand the ad campaign, then Microsoft has a …

On September 17th, it was reported that Sarah Palin’s personal Yahoo email account was hacked. This was not achieved by using some unknown software exploit or a compromised computer, but with a little effort and effective …

I violated one of my first tips on improving productivity…I answered the phone. I was expecting a call from the caller’s area code, so I picked up the call…darn it…a sales call.
I sighed to myself, …

If you are running a small business, have school age children, or are searching for similar tools that you use at the office, but want to avoid the cost, then I have a few suggestions.
I get asked …