Quicken reduced the cost of Quicken Online to free. This is great for consumers, but I have to ask myself why Intuit would make such a move. What does Intuit see that would cause them to …

Frustrations abound in the world of IT, and to be successful in this industry you must have a high tolerance or a bit of love/hate for it.
My old manager loved to remind us that if you do not …

Several years ago, I suffered a plague of my own creation. We had pampered the employee base with such great service, they had taken our exceptional service level as the new base, or minimum, level of support. …

I feel the same way, as several of my peers that I spoke with, in that we do not “get” the Microsoft and Seinfeld Vista advertising campaign. If consumers do not understand the ad campaign, then Microsoft has a …