Browsed by
Tag: Leadership

Round Table Conference Meeting
Increase a Message’s Personal Significance to Improve its Recall

Increase a Message’s Personal Significance to Improve its Recall

Comments 0 Comment

I am a firm believer that a person’s personal perception is their reality regardless of the underlying facts. Because of the perception issues, the primary speaker should alter their approach to accommodate the audience members and not expect the audience to adjust to the speaker’s preferred way of communicating. When we do this, too much is left open to chance and poor understanding. The speaker can say whatever they want, but is the communication being received in the way that…

Read More Read More

Recovering from a Mistake
Screwed up at work or ??? A simple plan to help with the recovery process

Screwed up at work or ??? A simple plan to help with the recovery process

Comments 0 Comment

We all make mistakes and screw up from time-to-time.  As imperfect humans, we must accept that there will be inevitable errors. Instead of going into a panic mode after-the-fact, some focus should be spent on minimizing the opportunities for errors and developing a generic recovery strategy. Preparing a generic and adaptable plan in advance allows the focus to be on the resolution and recovery processes instead of the distractions that arise from confusion, dodging blame, or a thinly veiled attempt at…

Read More Read More

Organizational Change Resistance
How are types of Organizational Change Different?

How are types of Organizational Change Different?

Comments 0 Comment

Part 1 | Part 2 | Part 3 There are three fundamental types of organizational change. The most frequent and least disruptive is a developmental change (Marshak, 1993, p. 8). This process occurs in organizations all the time and may go unnoticed by the majority of people. It is experienced as business optimization, changes to improve efficiency, responding to varying customer preferences, and corrections to problems uncovered by regular business operations. Developmental change can be thought of in terms of…

Read More Read More

A Cross Roads Sign
Three Types of Organizational Change

Three Types of Organizational Change

Comments 0 Comment

Part 1 | Part 2 | Part 3 Research has shown the odds of successfully implementing a large organizational change initiative is between 25% to 35% (Smith, 2002, p.26).  This is a terrifying fact that should generate significant concern for every leader. The rather bleak outlook does not diminish the importance of pursuing change when it is appropriate given the business’s competitive landscape. Even smaller-scale changes are fraught with implementation challenges and a propensity for failure. The process of instituting change must be…

Read More Read More