I started to write about a recent bad experience I had at one of my favorite restaurants, but after a couple of days of cooling off, I realized this was a good example of taking work …

My gosh there are a lot of people out of work right now and many of them are looking forward to taking your job right out from under you. Not a very pleasant thought when …

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Individuals, departments, and companies must track their performance in order to have a baseline and comparator for improvement over time. KPIs (Key Performance Indicators) are the baseline of understanding needed to determine performance metrics and will keep …

Verizon Wireless is planning to increase its early termination fee starting on November 15, 2009 to $350 for advanced devices (David Coursey - PC World). While I can sympathize with Verizon Wireless in dealing with consumers who …

Legacy systems are the bane of most IT organizations. They handcuff us to the past and burden of our staff and budgets. The only problem is that we cannot ever seem to let them go. …

Texting and other distracted driver situations seem to be catching the spotlight these days as news agencies continue to report on accidents involving distracted drivers almost daily. Not too long ago the big story was a train driver …