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Category: Careers

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Developing professional personal KPIs (Key Performance Indicators)

Developing professional personal KPIs (Key Performance Indicators)

KPIs (Key Performance Indicators) can be used for companies, departments, and individuals. At the person level, KPIs are valuable tools in both professional and personal aspects of life. In the past, I have discussed KPIs for departments, but I found that the discussion applies equally well to individuals. This goes beyond the traditional annual goal-setting process. However, it does start with a deep understanding of those goals, and the outcomes the goals are designed to create. After annual goals are…

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Reduce Off-Hours Communication to Improve Work-Life Balance

Reduce Off-Hours Communication to Improve Work-Life Balance

Technology has brought about many changes in our world.  All-new industries were given birth or faded into history because of the information technology revolution.  However, the information technology revolution was not a panacea and did not resolve all the world’s problems.  It allowed businesses to become more efficient, improve operations and increase their competitive advantages (Porter & Millar, 1985).  However, the rise of mobile communications, email, text messaging, and web platforms has increased the intrusion of business-related matters into personal…

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Appropriateness of KPIs and Bonuses for All Employees

Appropriateness of KPIs and Bonuses for All Employees

In a recent discussion, the topic of whether KPIs, bonuses and goals should be eligible for all employees within an organization.  I think KPIs and bonus are two different conversations, and as such, should be dealt with independently in an organizational discussion context.  The budget implications of making every employee bonus eligible are substantial and could result in base pay adjustments that would be negative to most employees.  I believe that bonuses are more appropriate at certain levels within the organization…

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Whose responsibility is it to Motivate?

Whose responsibility is it to Motivate?

It is well understood in the academic literature that motivation is an internal force (McShane & Von Glinow, 2014).  Motivation is an internal drive, and many motivators are common among all people (McShane & Von Glinow, 2014).  Therefore, it is the leaders’ job to understand the underlining theories of motivation so that management may help unlock the innate motivations that are latent in every person.  It is unreasonable to hold managers accountable for “motivating” their employees.  We should hold responsible…

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