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Category: Leadership

the realities and joys of being in leadership and management roles

Do We Do Enough to Support Employees Emotional Well-Being During Growth Opportunities?

Do We Do Enough to Support Employees Emotional Well-Being During Growth Opportunities?

Many employees’ express yearnings for experiential growth and development opportunities throughout their career.  Frequently, they look to their manager to bring about these opportunities without personally investing in the creation of a development plan.  Astonishingly, it does not work out as either the employee or manager envision.  My experience has taught me that the causes generally break down into two broad groupings.  First, poor engagement leads to insufficient personal commitment.  There is a whole host of reasons why poor engagement…

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Email Response: Considering Leaving the Firm

Email Response: Considering Leaving the Firm

Yes, I changed the person’s name and reworded some sentences to protect the company’s identity. No, this is not my current or any former employer. If pressed for time, skip to the bottom for some questions to think about. RE: Considering Leaving the Firm Hi Elina, I hope you and your family are doing well. Of course, Anh and I would love to catch up over dinner next month. Based on your email, I understand that you are considering leaving…

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Thoughts on KPIs from High Output Management

Thoughts on KPIs from High Output Management

I am a strong advocate for the power of key performance indicators (KPIs).  These indicators help guide and focus departments, act as leverage when requesting resources, and provide insight when diagnosing trends before they become significant problems.  They apply as much to a personal level of accountability as they do for a department or company.  I am re-reading Andy Grove’s book, High Output Management, and he has an excellent chapter covering KPI concepts. In chapter 2, there are many pearls…

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Engage in Small Talk to Reach an Easier Agreement

Engage in Small Talk to Reach an Easier Agreement

It is a common practice to build rapport before entering into a deeper conversation (Coupland, 2003). Often referred to as “small talk,” it is an opportunity for the parties to get to know each other on a personal level before getting down to a substantive discussion.  It seems that many people engage in this practice automatically as a cultural norm and to get over the initial anxiety of beginning a new conversation. In a negotiation or other business dialogue, it…

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