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Tag: Accountability

Passionately Flawed and a Historical Hero: Yes, It Is Both

Passionately Flawed and a Historical Hero: Yes, It Is Both

Who leads your “heroes” or “most admired” list? Some of the most popular selections are Albert Einstein, Mahatma Gandhi, Martin Luther King, Jesus, Buddha, Nelson Mandela, and Abraham Lincoln. These historical greats are not superhuman but come with all the greatness and flaws of the human condition. Unfortunately, the human side of historical heroes is rarely discussed in popular media and books, movies, and is rarely taught before graduate school. As a result, we often find out later in life…

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Thoughts on KPIs from High Output Management

Thoughts on KPIs from High Output Management

I am a strong advocate for the power of key performance indicators (KPIs).  These indicators help guide and focus departments, act as leverage when requesting resources, and provide insight when diagnosing trends before they become significant problems.  They apply as much to a personal level of accountability as they do for a department or company.  I am re-reading Andy Grove’s book, High Output Management, and he has an excellent chapter covering KPI concepts. In chapter 2, there are many pearls…

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