It is a common practice to build rapport before entering into a deeper conversation (Coupland, 2003). Often referred to as “small talk,” it is an opportunity for the parties to get to know each other on a personal level before getting down to a substantive discussion. It seems that many people engage in this practice automatically as a cultural norm and to get over the initial anxiety of beginning a new conversation. In a negotiation or other business dialogue, it…
The building blocks of an organization’s culture consist of the shared artifacts, beliefs, values, and assumptions (Heskett, 2012, p. 34). Corporate culture is often considered one of the strongest assets in a firm and may be regarded as the way the company conducts its business (Heskett, 2012, pp. 34-36). Culture has a measurable impact on performance, and for this reason, leaders seek to build healthy cultures that align with their underlying missions. How an office culture consciously and unconsciously uses artifacts…
Meaningful work is a preferred method by which the majority of people wish to get many of their goals in life. Well, this is at least my firm belief. The work in-of-itself is not “the goal” or the be-all end-all purpose for our lives; it is a vehicle that moves us down a chosen path. Albeit a simple concept, it took me a while to internalize its meaning and applicability. Many people get caught up in their careers while losing…
Having a strong work-life role as part of our overall identity is healthy and normal for high-performing people. However, it is easily taken too far. People may become so emotionally connected to the business that it consumes their identity until “the company” represents a huge part of the individual. On the other hand, having a weak work-life component of our identity leads to career stagnation, mediocrity, and disengagement. When we permit our personal identities to be compromised by allowing the…
