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Tag: Cloud

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High Expectations and Low Tolerances

High Expectations and Low Tolerances

High expectations with a low tolerance for frustration typically make for cranky customers. The web has turned the vast majority of wired people into cranky customers. I just cannot accept that my (insert application name here) is not working or accessible to me right this instant. I can think back to just a few years ago when an outage of a Google service was a minor annoyance and did not make me cranky in the slightest. Now, I am upset…

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Reality of Hosted Applications

Reality of Hosted Applications

“Help! I cannot access my files!” I hate when I hear this from my users, I mean, I REALLY Hate to hear this, but I am fortunate, as I have direct control of my environment, and I have a limited number of users. We are seeing a greater move to the SaaS, ASP, and Cloud models and that brings a new reality to the corporate Information Technology world. Data and Applications are no longer under the complete control of the…

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