I saw a headline earlier today that Bill Gates spent the day installing Windows 8.1. I too, in my free time, have spent the last couple days beginning to set up a new Windows 8.1 laptop. I am certainly known to be an advocate for Microsoft since I built much of my career on their products, but by no means would I consider myself a fanatic. The installation of the operating system has gotten easier with every release of Windows…
All good things must come to an end so goes the saying. And with the recent scheduled shutdown of Google’s Reader service, my mind goes back to a couple of my other favorite Internet services. For instance, does PointCast‘s ring a bell? This was one of the first, or maybe even the first, push-based content services. What was that, 20 years ago…I loved the fact that it pushed news and information to me through a simple application interface and came with a…
Today, I was looking through my Google Analytics account and found something new. In reality, it is not really that new; I am just late finding it. The feature that I am speaking about is called Site Speed. Site Speed is a feature that I am most excited about as it offers us Google’s perspective on the average time it takes to load various pages on our websites. This is not blinded aggregated benchmarks but the actual load times for various pages…
High expectations with a low tolerance for frustration typically make for cranky customers. The web has turned the vast majority of wired people into cranky customers. I just cannot accept that my (insert application name here) is not working or accessible to me right this instant. I can think back to just a few years ago when an outage of a Google service was a minor annoyance and did not make me cranky in the slightest. Now, I am upset…