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Tag: Tech Support

Photo Credit: www.microsoft.com
Windows 8.1 Playing Nice…Network Connected

Windows 8.1 Playing Nice…Network Connected

For over a week, my Windows 8.1 Enterprise installation has been reporting Limited Connectivity while connected to our corporate wired local area network. It was odd that it only happened on the LAN and not on WiFi. Actually, it was irritating to no end. All the Metro Apps would not access the Internet even though the desktop apps worked online just fine. I completed several Google searches and tried everything I found. I updated my Network driver, reset WinSock, replaced…

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Difficult Conversations and Difficult Self-Control

Difficult Conversations and Difficult Self-Control

We have all experienced the good and the bad of dealing with tech support, information technology departments, and IT people in general.  We have received exceptional customer service and support by understanding people who genuinely want to see our problems resolved.  We have also experienced the opposite where we have to work with irritated individuals who hardly seem to have the slightest bit of interest in helping to fix our problem.  Or worse yet, they seem to loathe having to…

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Photo Credit: www.microsoft.com
Packet Loss on a Microsoft Surface Tablet Running Windows 8

Packet Loss on a Microsoft Surface Tablet Running Windows 8

I jumped headlong into testing the Microsoft Surface Pro tablet by turning in my corporate laptop. Being an IT professional, I get attached to the computers I use regularly. I hate to admit it, but I was sad when I turned in my laptop today. Unfortunately, I am not the kind of person that will thoroughly a computer without making it my primary for a couple of months. As they say, out with the old and in with the new….

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Photo Credit: freeimages.com/sanja gjenero
Everything Needs Maintenance, Even a Blog

Everything Needs Maintenance, Even a Blog

It is been my general experience that many auto mechanics typically have cars that run in less than ideal condition. IT professionals often have computers and websites that are similarly plagued with less than ideal configuration and are sorely in need of maintenance. As it goes with mechanics, so it goes with IT. We spend all day working on computers, and then we have to go home and work on them some more…really?!? This is not exactly what I call…

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